Our Privacy Commitment

At TokSave, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our TikTok downloader service.

Information We Do NOT Collect

TokSave is designed with privacy in mind. We do NOT collect:

  • Personal information (name, email, phone number)
  • Account information (no registration required)
  • Downloaded video content (videos are not stored)
  • Browsing history or search queries
  • Location data or device identifiers
  • Social media account information

Minimal Information We Collect

We collect only the minimal information necessary to provide our service:

  • TikTok URLs you paste (processed and discarded immediately)
  • Basic server logs (IP address, timestamp, user agent)
  • Error logs for service improvement
  • Anonymous usage statistics (no personal data)

How We Use Information

The minimal information we collect is used solely for:

  • Processing TikTok video download requests
  • Improving service performance and reliability
  • Monitoring service uptime and error rates
  • Preventing abuse and ensuring fair usage

Data Storage and Retention

We follow strict data retention policies:

  • Downloaded videos are never stored on our servers
  • TikTok URLs are processed and immediately discarded
  • Server logs are automatically deleted after 30 days
  • No personal data is retained long-term

Cookies and Tracking

Our approach to cookies and tracking:

  • We use minimal essential cookies for basic functionality
  • No tracking cookies or third-party analytics
  • No advertising or marketing cookies
  • No cross-site tracking or fingerprinting

Third-Party Services

We use minimal third-party services for essential functionality only. These services are carefully selected for their privacy practices and do not collect personal information from our users.

Data Security

We implement strong security measures to protect any data we handle:

  • HTTPS encryption for all data transmission
  • Secure server infrastructure with regular updates
  • No data storage in unsecured locations
  • Regular security audits and monitoring

Your Privacy Rights

You have the right to:

  • Know what information we collect (minimal)
  • Request deletion of any data we have
  • Opt out of any data collection
  • Contact us with privacy concerns

Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us About Privacy

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Privacy Officer: privacy@toksave.io

General Support: support@toksave.io

Data Protection: dpo@toksave.io

Questions About Privacy?

We're committed to transparency. Contact us if you have any privacy concerns or questions.