Help Center
Everything you need to know about downloading TikTok videos. Get instant help and support.
Quick Start Guide
1. Copy URL
Copy the TikTok video URL from the app or website.
2. Paste & Download
Paste the URL and click download.
3. Choose Format
Select MP4 for video or MP3 for audio.
4. Save & Enjoy
Save the file to your device and enjoy!
Device Support
Desktop & Laptop
Works on all desktop browsers
Mobile & Tablet
Optimized for mobile devices
Common Issues & Solutions
Video not playing after download
This usually happens when the video codec is not supported by your player.
- • Try using VLC Media Player
- • Update your video player
- • Try downloading in MP4 format
Download failed or stuck
This can happen due to network issues or video restrictions.
- • Check your internet connection
- • Try refreshing the page
- • Make sure the video is public
Audio not working in MP3
Sometimes the audio format might not be compatible with your player.
- • Try using a different audio player
- • Check if the original video has audio
- • Download as MP4 and extract audio
Slow download speed
Download speed can vary based on several factors.
- • Check your internet speed
- • Try during off-peak hours
- • Close other bandwidth-heavy apps
Still Need Help?
Our support team is here to help you with any questions or issues.